Phone calls stopped working

Question

I noticed that making calls from my mobile was a problem as very few calls were being connected. Now none at all are connecting. If I call my number it sounds as if it's ringing but the actual phone shows no sign of being called . I e. No ring tone nor is it recorded on call log as missed call? Has something happened? If so why haven't SMARTY customers been notified?

fevzihus_650728 · Answer

I feel very aggrieved about this. So do I need to go to a different service provider? I'd like to port my number&nbsp;

msf · Answer

FevziHus_650728&nbsp; Have you completed a Network Status check first to see if there is a lock mast fault.As you have seen in another thread that you posted on, some phones are no longer working since 3G has been turned off by Three.

rebekah_150 · Answer

Hey&nbsp;&nbsp;FevziHus_650728&nbsp;
This is the community forum where customers like yourself will try to help each other. If you need direct account assistance our customer care team are on hand&nbsp;https://smarty.co.uk/contact&nbsp;available daily from 8am – 8pm.

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Phone calls stopped working

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