Forum Discussion

DavidBa_1848233's avatar
DavidBa_1848233
SMARTY Pioneer
08-01-2025

Payments

My sim has been on pause for awhile. I have re started it on the app

hiwever having re started it it still shows in the app as paused.

i looked at my bank app and it says payment of

£0 pending. That is not a missprint it does say nil pounds pending

should I try and re start the sim again

 

 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    09-01-2025

    DavidBa_1848233  I would log in to your account via the website rather than app - it often seems more reliable.

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    08-01-2025

    I would just give it a bit of time now for your service to reactivate. I think the £0 pending payment will just be Smarty checking that your payment details are still valid.