Forum Discussion

Stewart_2469070's avatar
Stewart_2469070
SMARTY Rookie
25-12-2023

Paid for plan and saying smarty going to send me a sim out , dont need a sim just the plan ive paid

3 Replies

  • JustDaniel's avatar
    JustDaniel
    SMARTY Pioneer
    14-01-2024

    I just paid for a plan but it doesn't show, I can't make a phone call but the money as been taken from my bank account

    • MSF's avatar
      MSF
      SMARTY Guru
      14-01-2024

      JustDaniel  I replied on your other post.

  • MSF's avatar
    MSF
    SMARTY Guru
    25-12-2023

    Stewart_2469070 Did you already have an active sim when you bought the plan? If not, then the system assumes that you need one and is sending it out.

    If you already had an active sim, perhaps a web chat with Support Team will sort this out for you.