Forum Discussion

Leander_1638337's avatar
Leander_1638337
SMARTY Rookie
10-04-2023

paid but plan is not renewed

I paid for my plan and got a confirmation email but on the app it's written that I need to renew my plan.

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-04-2023

    The main point is....do you have service on your phone? If it's working, then no need to worry.

    • MSF's avatar
      MSF
      SMARTY Guru
      13-04-2023

      Also, have you singed out of the app and then back in again - this may update the info.