Forum Discussion

DerekLe_2266105's avatar
DerekLe_2266105
SMARTY Maverick
20-09-2023

PAC

I  have "tested" the SIM whilst overseas and operation is good. I am now back in the UK and wish to switch my number.   I have a PAC from SKY but but  SMARTY does not recognise the supplied data s...
Customer Support
Porting
DerekLe_2266105's avatar
DerekLe_2266105
SMARTY Maverick
20-09-2023

The coverage overseas (France and Italy) were both 1st rate. If they had not been, I would not have requested a PAC from SKY. That was the "test"

 

Strandloper's avatar
Strandloper
SMARTY Motivator
20-09-2023

DerekLe_2266105,

Just because the service at one place is great has no bearing on what the service/signais like anywhere else.

To think so is like buying a secondhand car because its photograph in the advert is good, but having mo knowledge of what the car is actually like.

But then it's your money, your decision.  Let us know how you get on.  It'll be a good laugh on you! 👍

  • DerekLe_2266105's avatar
    DerekLe_2266105
    SMARTY Maverick
    20-09-2023

    the sim and coverage is fine. I have tested in UK and overseas and happy with SMARTY as a concept. 
    The only issue is not being able to port my old number.

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      20-09-2023

      Just a thought - Are you 100% sure you are inputting the PAC code correctly, and not perhaps typing 0 instead of O, 1 instead of I etc ?

      Strandloper is correct re coverage - Whilst I have been very happy with Smarty since I joined in June of this year, I flew out to Prague earlier today, where all I get when roaming on O2 Czech Republic, T-Mobile Czech Republic and Vodafone Czech Republic is Edge coverage, basically little better than 2G. My Czech eSIM on Mobil.CZ, an MVNO on T-Mobile, is giving me 5G everywhere, as I expected, as I am in a capital city in which there is even good corsage on the metro / underground railway.