Forum Discussion

Theresa_1951311's avatar
Theresa_1951311
SMARTY Pioneer
05-04-2023

PAC problem

My partner is also joining Smarty but when he’s entered his PAC code and number he wants to transfer it comes up [Object Object] when he presses submit. And nothing else happens.

3 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    05-04-2023

    Does this happen in the SMARTY app and the online dashboard (from a web browser)?

    You should also be able to submit a PAC using the online web chat at https://smarty.co.uk/contact. The support team are available 8am - 8pm daily to assist.

  • ChrisFo_1922294's avatar
    ChrisFo_1922294
    SMARTY Rookie
    05-04-2023

    Same!  Not working on the web browser via account either

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      06-04-2023

      It sounds like the SMARTY website might be 'broken' ChrisFo_1922294.
      You should also be able to submit a PAC using the online web chat at https://smarty.co.uk/contact.
      The support team are available 8am - 8pm on weekdays and weekends to assist.