Forum Discussion

DavidCh_2654578's avatar
DavidCh_2654578
SMARTY Pioneer
17-05-2024

PAC code

Trying to get a PAC code from you. But you won't allow the tex message to go through 

4 Replies

  • Decembersangel's avatar
    Decembersangel
    SMARTY Motivator
    17-05-2024

    Hi DavidCh_2654578 👋
    You can also do the following.....
    Go to your "Account settings". You'll find this by logging in and clicking on "Menu" on the top right corner of your dashboard. Click on "Manage plan" and under “Leave SMARTY", follow the steps to request a PAC. You'll receive an email and SMS with your code and it'll also be visible at the top of your dashboard.
    I'm not sure but maybe the text won't got through as SMARTY doesn't support 'short codes'?
    Either way this ⬆️ will work! Good luck!

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    17-05-2024

    That’s odd - As MSF says, on this forum, we are customers just like you, we don’t work for Smarty.

    Normally sending ‘PAC ddmmyy’ to 65075 gets you a PAC code within 60 seconds 

    ddmmyy is your birthdate 

  • MSF's avatar
    MSF
    SMARTY Guru
    17-05-2024

    DavidCh_2654578 This is the community forum and we are members like you - we are not Smarty employees and cannot access your account.

    Did you try requesting a PAC via your account dashboard if you say that the text would not send?