Forum Discussion

MarianC_3753361's avatar
MarianC_3753361
SMARTY Rookie
24-04-2026

Overseas text message

I need to send a message to a person in the Philippines - I spent £5 on an out of contract something-or-other but now have NO idea how to send the message - it keeps showing 'not delivered' - can anyone help please?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    24-04-2026

    MarianC_3753361​ Not sure what you added, but you need an out-of-plan add on on your account.

    You would then need to add the full international code to the number for that person.

    Details are in the Price Guide p20-22: 

    https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf 

    Is that person on WhatsApp? You could send them a message using your data or home wifi (if you have it) for no extra.