Outgoing call problems

GhulamM_2980949 Was everything working recently? Have you done a Network Status check to see if there is a local problem on the mast? After that, follow advice from SmartyTrousers 

Check if your phone is compatible with Smarty's 4G calling.

Hi Leslie,

Please get in touch with our web chat team at your earliest convenience so we can have a closer look at this: Contact us - FAQ | SMARTY

An automated BOT will take some details from you initially, but will give you the option to connect with an agent. 

Web chat is open from 8am-8pm, Monday-Sunday - We hope to hear from you soon 😊

LeslieC_2531490 No, you are not connected to an agent. as I explained above, we are custoemrs and members of the forum, just like you.

When you explain a problem here, it is quite common for one of the members to try and offerhelp and advice.

As I said, marking a post as Acceptable Solution will possibly make people skipto the next thgread as they believe that yours has been adequately answered.

Am I connected