Forum Discussion

aSprigRoll's avatar
aSprigRoll
SMARTY Rookie
02-06-2024

Only landlines cant hear me

When I call a landlines, they simply cannot hear anything I say. However, mobile devices have no problems. Smarty says I have perfect connection and no matter where in the UK i call from, i still get this issue. 

I've had this problem for years now and my only solution is to use someone else's phone.

Anyone else experience this?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    02-06-2024

    aSprigRoll  Does this happen with every landline? Just wondering if it is restricted to the numbers that run on internet telephony e.g. 0203 xxxxxx.

    Generally, I have not experienced a problem when calling standard landlines.

    • juliebri_995543's avatar
      juliebri_995543
      SMARTY Maverick
      21-09-2024

      Yes, normally happens when I call any bank I am with and need to access account info.  So frustrating as the bank just hangs up and Smarty does nothing about it!!!!!  Nothing wrong with my mobile phone or microphone.