Forum Discussion

GwynChar_823554's avatar
GwynChar_823554
SMARTY Rookie
17-06-2026

Old Smarty sim from closed account

Hello, can I activate an old sim from a closed account?

1 Reply

  • MichaelP's avatar
    MichaelP
    SMARTY Moderator
    18-06-2026

    Hello GwynChar_823554​,

    If your SIM has been inactive for less than 6 months, you'll be able to purchase a new plan from your dashboard. However, if it has been inactive for longer than this, Smarty's SIM dormancy policy means that the SIM would no longer be retrievable.

    Michael