Forum Discussion

Justin24791625's avatar
Justin24791625
SMARTY Pioneer
04-04-2023

Old number

when am I getting my old number back it’s going on 48 hours now

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    04-04-2023

    Did you supply a PAC code to smarty from your old network?

    Also, don't forget that weekend days do not count - it is by 5pm on the next business day.

    If you applied on Sunday, then it counts from yesterday morning and you should expect the move by 5pm today. If not, web chat with Support team as they can check your account (Forum members cannot do that for you unfortunately)