Forum Discussion

lucy's avatar
lucy
SMARTY Pioneer
23-04-2024

Old number

Some people are still receiving messages from the number on my smarty sim when I’ve been told my old and preferred number has been successfully ported!

2 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    24-04-2024

    That must be confusing for the recipients, lucy.

    Meanwhile, welcome to SMARTY Mobile, and SMARTY's online community - #MoreSMARTY, #LessMalarkey.

     

  • MSF's avatar
    MSF
    SMARTY Guru
    24-04-2024

    lucy  his has been covered many times on this forum.

    Your phone 'remembers' the first sim number. You can try network reset, manual change in your phone or check the help articles.