Forum Discussion

Jonka_1's avatar
Jonka_1
SMARTY Pioneer
17-07-2023

Old mobile number

Transfer old phone number, how long do you wait, I've been with smarty 3 days

2 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    17-07-2023

    If you submit your PAC to Smarty before about 5pm, the transfer should happen the next working day.

    So, for example, if you submitted your PAC on Thursday (before 5pm), the transfer should happen Friday. If you submitted it on Friday, the transfer should happen Monday. If you submitted it on the weekend, the transfer should happen Tuesday.

  • MSF's avatar
    MSF
    SMARTY Guru
    17-07-2023

    Jonka_1  When you request the transfer using your dashboard and putting in your number and PAC code from old network, you should be given the transfer date.