Forum Discussion
O2 phone number didn’t transfer
Hi , new to Smarty and my O2 number hasn’t transferred. I was given a new number when ordering and had a PAC code that’s gone through its saying it’s transferred how when I go into setting the original number is still against O2 and not working. Data is ok via the Smarty provided number. Any help appreciated.
Mark
MGinns_1374341 For clarity, Do you mean that your Account Dashboard shows the correct number but the phone settings do not?
If that is the case, you can try turning the phone off and then back on again to force it to (hopefully) connect to the network correctly. Failing that, a network reset usually works but may lose some of your current settings.
1 Reply
MGinns_1374341 For clarity, Do you mean that your Account Dashboard shows the correct number but the phone settings do not?
If that is the case, you can try turning the phone off and then back on again to force it to (hopefully) connect to the network correctly. Failing that, a network reset usually works but may lose some of your current settings.
