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KateWat_3169643's avatar
KateWat_3169643
SMARTY Maverick
06-02-2025
Solved

Number transportation

Hello. I need some help. I recently switched to Smarty network as I got a new phone and had my old mobile number transferred over here. It says the transfer was successful and phone calls are now goi...
  • SmartyTrousers's avatar
    SmartyTrousers
    07-02-2025

    KateWat_3169643  You don't need to do a full reset of the phone, but a reset of just the network settings (go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) may help.

    Just be aware that doing this will also lose any stored WiFi network details, so you would need to re-connect to your WiFi and re-enter the wireless password after performing a network reset.