Forum Discussion
Number transfer
I have been waiting nearly a week for my old number to be transferred from Vodafone! Anyone have any idea why it’s taking so long?
2 Replies
bobwors_1029477 I'm assuming that you were given a date when you input your PAC code on your account dashboard.
As Chalkychap says, The Support Team should be able to check your account and give you an update on any problem - (We cannot access your info because we are community members like you).
If they have exceeded the date give, you may be in line for some compensation.
Unfortunately bobwors_1029477, community members wouldn't know why, because members can't access your SMARTY account for details.
Best to get in-touch with the SMARTY customer advisors at https://smarty.co.uk/contact. The advisors work until 8pm everyday.
