Forum Discussion

JamesMc_2959415's avatar
JamesMc_2959415
SMARTY Pioneer
12-10-2024

Number transfer issue

Hi. 
I set up a new iphone with the new sim and got the ok on an old number transfer. My friends see temp number not my old number that I transferred. Is it settings? 

4 Replies

  • Florenc_2964068's avatar
    Florenc_2964068
    SMARTY Pioneer
    19-10-2024

    Hi, 

     

    I’m  having an identical issue. I have done all this and even network reset does not work. Does anyone else have any other options to fix this, please? 🙏🏻

    • Goddess_Bastet's avatar
      Goddess_Bastet
      SMARTY Teamster
      01-11-2024

      Try manually changing the number under Settings>Apps>Phone>My Number the new sim may have set the temporary number. 

  • MSF's avatar
    MSF
    SMARTY Guru
    12-10-2024

    JamesMc_2959415  Advice as per SmartyTrousers . If this is still not enough then also log out of FaceTime and then back on again, finally you may need a Network Reset in Settings.

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    12-10-2024

    Yes. Assuming you're on iOS 18, go to Settings > Apps > Messages. Toggle off 'iMessage', wait 10 seconds, then toggle it back on again. Tap 'Send & Receive', and with a bit of luck you should see your correct phone number with a blue tick next to it after a few seconds.