Number porting didn't quite work - seeing old number sometimes
Hi,
I ported my number to SMARTY back in December. I only just noticed that SMS's sent to Samsung phones will show the number that my new SIM originally had rather than the number that I ported to the SIM. It works fine for other phones - an iPhone and an oldish Motorola. They show the correct number. And phone calls always show the right number. It's just SMS and just with Samsung phones (so far - I've found it happens on 3 different ones).
So somewhere, my phone still has the old number. I've checked the phone settings (Pixel 6 Pro) but it just says "Unknown" when I check the SIM number or the phone number. I don't know where the old number has been stashed.
Any ideas?
Thanks.
Contacted support on the web chat and they said to do this -
Reset your network settings.- Open your phone's Settings app.
- Tap System Advanced. Reset options.
- Tap Reset Wi-Fi, mobile & Bluetooth.
That did the trick. There was some other stuff about setting things in the messenger app and turning off WiFi which I somehow missed and just did that last bit above. It does mean I have to get all the WiFi passwords again and re-pair my bluetooth devices though! Ah well - sorted out
