Forum Discussion

PaulFar_1859400's avatar
PaulFar_1859400
SMARTY Maverick
26-02-2023

Number of rings before going to voicemail !

Good morning community, I wondered if you could help me? I have moved over from Vodafone to SMARTY obviously to try and save myself some money. My problem is my phone rings for 32 seconds before it ...
AlecEdworthy's avatar
AlecEdworthy
SMARTY Commentator
18-05-2023

Check that when you dial *#61# the response you get on your screen says "Forwards to +447782333123" and the number didn't accidentally get mis-typed when you set the timer.  If the number doesn't match this then try the setting code again and ensure you put the + sign in the string

**61*+447782333123**15#

ANZ_1762997's avatar
ANZ_1762997
SMARTY Maverick
28-05-2023

Hi -I tried this. Does not work. Smarty help team tell me the time to voicemail cannot be changed on Smarty network. 30 sec wait is too long. Callers are irritated, may have to switch networks unfortunately. 

  • Malibu69621's avatar
    Malibu69621
    SMARTY Pioneer
    24-12-2024

    I've just signed up with smarty and I have tried this method too for 10 secs and it keeps reverting back to 30 secs. Too long for anyone to wait to get through to you on a call/voicemail whether it's personal or business. 

  • MSF's avatar
    MSF
    SMARTY Guru
    28-05-2023

    ANZ_1762997 Please see my reply of 26 Feb on this thread.

    • ANZ_1762997's avatar
      ANZ_1762997
      SMARTY Maverick
      28-05-2023

      Web support team couldn't get it to work for me...