Forum Discussion
Number of rings before going to voicemail !
Hello,
Call forwarding when unanswered timer.
General syntax: **61*voicemail_number**sec#
For a delay of 15s, dial: **61*+447782333123**15#
where sec value can be 5, 10, 15, 20, 25, 30.
To check if it is OK dial : *#61#
Regards.
Hi -I have followed this and can get confirmation that forward call goes to voicemail number, but call cuts out after 15 secs instead of connecting with voicemail which I have already set up.
Smarty help team say the time to voicemail can't be changed. Has anyone changed it?
- AlecEdworthy18-05-2023SMARTY Commentator
Check that when you dial *#61# the response you get on your screen says "Forwards to +447782333123" and the number didn't accidentally get mis-typed when you set the timer. If the number doesn't match this then try the setting code again and ensure you put the + sign in the string
**61*+447782333123**15#
- ANZ_176299728-05-2023SMARTY Maverick
Hi -I tried this. Does not work. Smarty help team tell me the time to voicemail cannot be changed on Smarty network. 30 sec wait is too long. Callers are irritated, may have to switch networks unfortunately.
- Malibu6962124-12-2024SMARTY Pioneer
I've just signed up with smarty and I have tried this method too for 10 secs and it keeps reverting back to 30 secs. Too long for anyone to wait to get through to you on a call/voicemail whether it's personal or business.