Forum Discussion

BUSH-eha70's avatar
BUSH-eha70
SMARTY Pioneer
08-03-2025

Not the plan i have picked!?

Hi, 
 
I have changed a new plan based on the offer on my Smarty page which is 32GB for £7, but strangely I got 15GB for the same price.  Do please i need your help to change today because it is supposed to start on the 8th March 25.
 
I appreciate that 
Thanks
 

2 Replies

  • Goddess_Bastet's avatar
    Goddess_Bastet
    SMARTY Teamster
    13-03-2025

    The 15GB was a Black Friday deal which I’d signed up for, I too then took the email offer to upgrade to 32GB for the same price but it wasn’t active from the date given in the email. I had to call, even then it wasn’t implemented on that date but should be next billing cycle with an offer of 17GB add-on for this month.
    It seems to be buggy.