Forum Discussion

KateWal_2887000's avatar
KateWal_2887000
SMARTY Pioneer
19-08-2024

Not receiving texts

Hi,

I have moved to Smarty a week ago. Everything has been smooth other than I am not receiving texts from my son's number. It is the only number that this is happening for. Any ideas?

Thanks

2 Replies

  • KateWal_2887000's avatar
    KateWal_2887000
    SMARTY Pioneer
    22-08-2024

    All sorted. A quick off and on fixed the problem.

  • MSF's avatar
    MSF
    SMARTY Guru
    19-08-2024

    KateWal_2887000  We have seen this before on the forum.

    First suggestion would be for him to delete you from his Contacts and then put you back in as a fresh entry.