Forum Discussion

AlanGri_1988438's avatar
AlanGri_1988438
SMARTY Rookie
17-04-2023

Not a happy customer

Trying to set a new SIM card the verification codes I have now been at least 10 and not one as worked we go round and round in circles abboutslet joke 

3 Replies

  • AB's avatar
    AB
    SMARTY Commentator
    18-04-2023

    verification codes Last about 10 minutes use quick

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      18-04-2023

      How are you getting on with the EE PAYG service? 

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    18-04-2023

    Hi AlanGri_1988438 - you'll need to make sure that you are entering the most recent code requested as once you request a new code it invalidates all previously requested codes. If you're still having trouble with this I'd recommend reaching out to our customer support team for further assistance https://smarty.co.uk/contact