Forum Discussion
no signal
Poor signal to no signal cuts me off when using the phone i still have £58 i topped up by PayPoint
so i'm forced to keep the service until the money runs out
i was told they they were gonna do some upgrades in bh17 9bg area since then the service as gotten worse
i was thinking of changing to Vodafone in 3 months they will have full 4g inside and outside
with limited 5g but i don't get as long as i get a full signal
rfinella So why on earth did you top up with so much money initially? The Smarty plans are not anything like that price. Were you going to use the money on non-EU Roaming and International calls?
However, then main point is - did you not check coverage before sinking a pile of money into a new service that you had not tried?
i just got my new PAC code and it said i can claim a refund £58 cash credit when i switch
claim within 90 days
This is the Smarty community forum, we are customers, we dont work for Smarty.
For a refund, you need to contact Smarty via webchat.
I agree with MSF - Why on earth did you top up with £58 ?!
Also, you could not have checked the overage where you are, on the edge of Canford Heath, with large swathes of countryside and the jurassic forest surrounding you, three / smarty is not likely to provide a good service, and other networks may be not much better either.
