Forum Discussion

StuartK_2068957's avatar
StuartK_2068957
SMARTY Pioneer
24-09-2024

No Signal Sutton Coldfield/Minworth

We have no signal here now for three days. We have checked our phones and they are 4G. There is zero signal shown on the phone and when calling our number via the landline we get a ringing, suggesting the call is being routed to our mobiles but we get nothing. Smarty reports no issue! Help!

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    24-09-2024

    StuartK_2068957 Is this maybe linked to the 3G turnoff which is taking place now?

    I suggest either a visit to Nokia forums/support as well as a web chat with smarty Support Team.

  • StuartK_2068957's avatar
    StuartK_2068957
    SMARTY Pioneer
    24-09-2024

    Also, my phone is a Nokia 8 (TA-1052) and my wifes phone is a Nokia C21 Plus.