Forum Discussion

MikeNas_1036139's avatar
MikeNas_1036139
SMARTY Pioneer
23-11-2024

No Service when away from WiFi

Whenever I’m away from WiFi, my iPhone says No Service.  I can’t make or receive calls, send texts, or do anything that depends on phone or internet access.   When I’m at home or anywhere else where I can connect to Wi-Fi, everything works fine.  
This has been going on for weeks - before then, it was fine.  
Any advice, please?  
Thanks

Mike

2 Replies

  • Unitysounduk's avatar
    Unitysounduk
    SMARTY Commentator
    23-11-2024

    MikeNas_1036139 

    Hi are you saying that when you have WiFi you can make calls and send texts ?

  • MSF's avatar
    MSF
    SMARTY Guru
    23-11-2024

    MikeNas_1036139  Firstly, do a Network Status check to see if there is a local mast problem.

    Are you also not able to make calls or send texts when elsewhere? If network status is OK then I wonder if there is a problem with your sim in that case - you could ask for a replacement.