Forum Discussion

Chicky's avatar
Chicky
SMARTY Pioneer
19-07-2024

No service on Eurotunnel

I've suspected for a number of years that it's just the Three network that doesn't work while under the channel. I can't too that conclusion because I never had service on the way to France but, coming back, I could stay connected to the network I was roaming on.  

Today, I purchased a Tesco Mobile SIM since I can use my full data allowance of 30gb. I found that my Tesco SIM works on the tunnel and, as I suspected, Three just doesn't work. 

Why?

5 Replies

  • Chicky's avatar
    Chicky
    SMARTY Pioneer
    20-07-2024

    Duh! My question is why can other networks provide service and Three, Smarty do not

    • JJP2RidesAgain's avatar
      JJP2RidesAgain
      SMARTY Centurion
      20-07-2024

      Duh !

      Dont be a completely unlikeable nasty twit !

      This is the community forum, none of us here work for Smarty, so if you’re so keen to get an answer, reach out to Smarty directly !

      The answer, as you have already been told, is that Smarty provide a no frills basic service. Smarty isn’t even responsible for the network coverage, Three is.

      The issue with sarcastic little jokers of people like you is that you buy a Smarty SIM card, attracted by its value for money price, and expect it to perform like a Ferrari, when you have in fact bought a Ford Fiesta !

      We have a choice to use the mobile service that best fits our needs, which in your case is obviously not Snarfy !  Do a google search on “the best network for monosyllabic sarcastic clueless people” and see what it suggests ! 

    • WelshPaul's avatar
      WelshPaul
      SMARTY Centurion
      20-07-2024

      Money!!! SMARTY provide a basic no thrills kinda service and their prices reflect that.

    • MSF's avatar
      MSF
      SMARTY Guru
      20-07-2024

      Chicky Duh! Probably because Three have not provisioned that service.

      If you are asking a question and would like genuine answers, probably best not to try and ridicule people who try to help.

  • MSF's avatar
    MSF
    SMARTY Guru
    20-07-2024

    Chicky Because O2 (for Tesco) provides that service while Three (for Smarty) does not?