Forum Discussion

RyanDoh_2620419's avatar
RyanDoh_2620419
SMARTY Rookie
09-08-2024

No network access

I haven't had any network access since this morning and it's causing me a nightmare at work. I don't understand what the issue might be. Please can you advise?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    09-08-2024

    RyanDoh_2620419  Much as I can sympathise with the inconvenience, no point in writing this to Smarty because they only support consumers and not business accounts - see note at the very bottom of this web page.

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    09-08-2024

    What do you mean by 'no network access'? Do you mean the phone is showing no signal? If so, your local mast may have a fault or be having some work done on it. Use Smarty's network status checker to confirm. In the meantime, if you have WiFi where you are, you could use WiFi calling for calls and texts.