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AndyTur_4480257's avatar
AndyTur_4480257
SMARTY Pioneer
11-11-2026

No Data

I joined smarty  from EE 

I have the iPhone 12 

Smarty converted my sim however

since changing I can make no callls and have no internet 😡

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-11-2026

    AndyTur_4480257​ You do not say how long this has been the case.

    First thing is to check your Account Dashboard to see if there is an active sim showing plus a current Smarty plan.

    Next, a Network Status check will show if there is any problem with your local mast.