Forum Discussion
BethanG_2920832
13-09-2024SMARTY Pioneer
Newbie - where to find help
Hello. Just had my shiny new Smarty SIM. Works for data, but not for calls at the moment. The APN is set to mob.asm.net automatically, so this does not seem to be the problem. Number is 'live' when t...
- 13-09-2024
BethanG_2920832 This forum can be useful at times for certain problems. In your case, I'm wondering if you perhaps ported in your number from another network and there has been a problem.
I think you need to web chat with Smarty Support so that they can check your account. Be sure to explain clearly what works and what doesn't. (Icon on bottom right corner of Smarty home page)
BethanG_2920832
13-09-2024SMARTY Pioneer
Thank you for your help š I think I've found the problem in the Network status checker noting a problem in our area. I'll wait for that issue to be resolved, but now know where the Smarty Support is located š
MSF
13-09-2024SMARTY Guru
BethanG_2920832 You're welcome!