Forum Discussion

Natalie120458's avatar
Natalie120458
SMARTY Pioneer
24-05-2024

New User Natalie120458

Hi I'm new to smarty, but in saying this I am already going through some issues with the service provider. Such as it continuously keep saying 'Emergency calls only' it's driving me crazy as the data...
Natalie120458's avatar
Natalie120458
SMARTY Pioneer
25-05-2024

Just tried the bonus sim I got with my purchase and this one is working fine. So there's something wrong with with my other SMARTY SIM

MSF's avatar
MSF
SMARTY Guru
25-05-2024

Natalie120458  If your bonus sim is working fine, then it sounds to me as if you mixed the two up and in fact registered this one instead.

Normally, a bonus sim is for you to give to someone else to activate as a new customer.

The fact that it is working indicates that you have activated it and perhaps not the original one as you thought.

  • Natalie120458's avatar
    Natalie120458
    SMARTY Pioneer
    27-05-2024

    Yeah, that's what happened. I put the bonus sim in first assuming it was the main one. In order to get the bonus sim working, I just need to sign up again and then activate it. But I'm currently using the main one. So all is well. Thanks for the advice.