Forum Discussion

MarkMoo_2543559's avatar
MarkMoo_2543559
SMARTY Pioneer
20-02-2024
Solved

New to smarty

I’ve just started with Smarty and ported my old number. Do Smarty automatically cancel my contract with Vodafone?

  • Chalkychap's avatar
    21-02-2024

    Yes MarkMoo_2543559, that should happen automatically as part of the switching process.

    Whenever you switch to a new service provider by using a PAC or STAC, your old service provider will close your old account because they disconnect you from their network.

     

4 Replies

  • Stepheng1968's avatar
    Stepheng1968
    SMARTY Maverick
    26-02-2024

    Yes I e just did the same and they cancelled my voxi. I hope smarty is better. I had to switch as I got zero signal in a city. 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    21-02-2024

    Yes MarkMoo_2543559, that should happen automatically as part of the switching process.

    Whenever you switch to a new service provider by using a PAC or STAC, your old service provider will close your old account because they disconnect you from their network.

     

  • MSF's avatar
    MSF
    SMARTY Guru
    21-02-2024

    MarkMoo_2543559 I thi you have posted this twice - I just replied on the other message.