Forum Discussion

Salliec22's avatar
Salliec22
SMARTY Observer
02-06-2024

New Smarty Sim, an old mobile

Possibly a real easy answer to thus and I'm just being stupid.

Been a Smarty user before but starting again as I need a sim in my old phone to use for work purposes.

Activated all good, it's attached to my personal email so picking up all my personal emails and FB messages even though I've deleted FB.

When I removed personal contacts, they also disappeared from my personal mobile.

Do I need to get this smarty sim linked to my work email to stop this or what can I do.

8 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    02-06-2024

    Salliec22  Firstly, I'm sure it's not you being stupid.

    May depend upon what the phone is. If it's an iPhone and linked to your Apple ID, then contacts are stored in your iCloud storage possibly. 

    When you delete from your contacts, that removes them from your phone also.

    I am not sure about Google, but I would expect a similar situation.

    I doubt that contacts are stored on your sim - that was the case back in the Dark Ages as I recall.

    You can bring email into your phone, but that is usually via an email account rather than the sim i.e. over data or wifi.

    • Salliec22's avatar
      Salliec22
      SMARTY Observer
      02-06-2024

      Thanks, this phone is an old Samsung S10e. I will chat to work about adding my work email to this account

      • MSF's avatar
        MSF
        SMARTY Guru
        02-06-2024

        Salliec22 As an example, if work are using Microsoft 365, you would download the Outlook App. and then sign in. This would sync your Contacts, Diary etc and pick up email the same as when you log into a computer (more or less).

        Other systems would vary a bit, but the point is that they will not really depend upon the sim.

        One point to bear in mind though - Smarty is not designed for business use and that is made clear in the T&C's. (Basically, you cannot complain if you don't get 5 star service!🤣)