Forum Discussion
New SIM but no network
Hi ..got my replacement Sim ..activated but won't connect to network . Tried everything but it isn't connecting ..thks
3 Replies
Okay DavidCr_2353705, SMARTY will send you an email and text message once your replacement SIM has been activated.
There's more on SIM activation online at https://help.smarty.co.uk/en/articles/4227220-activating-my-sim.
Did you receive an activation completed email, DavidCr_2353705?
Yes it is activated ok ..just the network and on chat they haven't a clue .. as someone said, to get it working ask for PAC and move
DavidCr_2353705 It perhaps is not activating immediately. Give it up to a couple of hours and also turn the phone off and then back on again to try and force the sim to register to network.
