Forum Discussion

DanielO_2347370's avatar
DanielO_2347370
SMARTY Pioneer
10-11-2023

New plan

Hello everyone I'm nearly out of data and my plan doesn't finish for 4 days can I start a new plan before my old one has finished? Thanks 

1 Reply

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    11-11-2023

    Hi DanielO_2347370 

    You are unable to start a new plan throughout the month, the only thing you can do is purchase an add-on to last until your renewal date arrives. 

    If you need a higher data plan, it may be worth checking out our new Black Friday promotions! You can see them here: All plans | SMARTY

    If you need assistance in changing your plan, you can reach out to our webchat team here: 

    https://smarty.co.uk/contact

    I hope this helps😊