Forum Discussion

Richard_2161731's avatar
Richard_2161731
SMARTY Rookie
16-08-2023

New plan

Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?

3 Replies

  • jassingh's avatar
    jassingh
    SMARTY Motivator
    21-08-2023

    Totally agree with MSF and JJP2 - if I may add, its also worth looking at your plan and considering changing to one with a higher allowance to avoid any interruption in the future - add-ons can be a lifesaver but might work out costing you more if you rely on them too much. With 30 day plans its easy enough to change up or down as you like (just bear in mind that changes only come into effect on the next billing cycle).

  • MSF's avatar
    MSF
    SMARTY Guru
    16-08-2023

    Richard_2161731 Smarty plans last for a month so, although you have used your data, the plan can still be used for calls/texts.  As JJP2 says, you can buy a data add-on until the expiry of the current plan. You could remove the auto-renew on the current plan and choose a more appropriate plan for the next month and then make it auto-renew if that works for you.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    16-08-2023

    You can’t buy a new plan, BUT you can buy data add ons,,either online or within app, to see you through until your next plan starts.

    Worth remembering that data add ons never expire on Smarty, so any add on you buy now will last until it’s fully used. I still have 1.28 GB of data to use from an add on that I bought in June.

    Various add ons are available, in addition to the ones in the screenshot below.