Forum Discussion

SallyWra_873880's avatar
SallyWra_873880
SMARTY Rookie
14-01-2025

Network

My phone is not working for voice calls. I can't make or receive calls. I can't access my voice mail.

I have checked on my network coverage for my postcode and it says " They are working in our area and it should be working soon". However my phone has not been able make it received calls for 10 days at least.

I can make calls on WhatsApp and I can text and use WhatsApp.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    15-01-2025

    SallyWra_873880 Have you checked that the phone is compatible with Smarty VoLTE now that 3G has been turned off?