Forum Discussion
Network Throttling?
Mr_P It seems that you use a reasonable amount of data. Is it possible that there a few others around you doing the same after joining Smarty/Three and therefore there is the problem of mast congestion?
Thanks for the response.
I've been on Smarty for 5+ years without this issue.
The times that I'm experiencing this 'throttling' do seem very consistent - and it is the majority, almost all, of the day now.
My device is still only 4g capable, would a 5g device alleviate this?
Are there any other options I could try, or check the usage of masts I connect to?
Mr_P Do you know for sure if there is decent 5G on your local mast?
May be an expensive test to buy a new 5G device to find out 😢
As for checking usage on the mast, sorry but I am not sufficiently techie😔
The Smarty Coverage Checker does show 5G availability in my region, and the main location I need to use data indoors is just on the border of a 5G 'Indoor & Outdoor' bubble.
It may be 10/20 metres beyond the bubble, it's within the margin for error, but might be just outside 😬
It would be an expensive test indeed.
I don't have access to any 5G devices to even pop my SIM in and check, unfortunately.
I'm getting a bit desperate, as even loading web pages can be 1990s level slow at times - so anything involving video is right out!
