Forum Discussion
My smarty sim not registered problem
I bought a new sim and i activatied it but still is saying sim not regsitered on network and emergency only then i baought a another sim still its saying emergency onlyni live in dagenham rm10 area and i baought a sim for dagenham shop the shopkeeper is also shock why the smarty sim is not working.
Have you activated the sim and paid for a Smarty Plan? If it is not showing on your account, I suggest a web chat with the Support Team so that they can look at your account details to see what has happened (We Forum Members cannot do that unfortunately).
7 Replies
Have you activated the sim and paid for a Smarty Plan? If it is not showing on your account, I suggest a web chat with the Support Team so that they can look at your account details to see what has happened (We Forum Members cannot do that unfortunately).
I am having the same issue - i have attempted to activate the sim card twice now and got a verification code.. then nothing. I am now expected to wait 3-5 days for this to be resolved. Not a great start as a new customer.
Hello FionaFl_2002632 Is there an active sim and Smarty plan showing on your dashboard?
I'm assuming that you did pay for a plan at the time.
Why are you having to wait 3-5 days for it to be resolved? Why not try a web chat with Support Team?
