Forum Discussion

francis's avatar
francis
SMARTY Pioneer
15-07-2023

My old number off bt has stop working and hasnt transferred over even after filling all details in b

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-07-2023

    francis  When you ordered the transfer and put in your own number and the pac code, you should have been given a transfer date.

    When it is done, your account dashboard will show your own number.

    You will need to webchat with Support Team if it does not happen as you were informed.

    • francis's avatar
      francis
      SMARTY Pioneer
      18-07-2023

      All sorted now thank you 

      • MSF's avatar
        MSF
        SMARTY Guru
        18-07-2023

        francis   👍