Forum Discussion
My number is displaying as a completely different number when I send texts
My number is displaying as a completely different number when I send texts.
I switched to smarty (from 3) in August. I took my old number with me and the porting was straightforward. When people call or text my number, it displays as the number it should be. However, when I text people, it comes from a completely different number.
Why would this happen and how can I change it?
2 Replies
Roseann_2866306 It happens because the phone 'remebers' the first number allocated to the sim.
Try a network reset.
Hey Roseann_2866306,
I unfortunatly cannot check your account on this platform if you contact our customer care team they can assist you https://smarty.co.uk/contact available daily from 8am – 8pm.
