Forum Discussion
AdamPal_3082282
13-06-2026SMARTY Rookie
My direct debit didn't go threw and now have no phone or net help! Money is in account
My direct debit hasn't gone threw as was waiting for payment and now hove lost phone connection
1 Reply
- MichaelPSMARTY Moderator18-06-2026
Hello AdamPal_3082282,
I'm sorry to hear that your payment didn't go through. You can attempt a manual payment to renew your services here: http://smarty.co.uk/dashboard/renew If you're still experiencing problems with renewing, please have a chat with our support team here: https://smarty.co.uk/contact.
Michael