Forum Discussion

HarryWh_2819907's avatar
HarryWh_2819907
SMARTY Maverick
25-07-2024

Moto G13 will not pick up WiFi Calling

I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.

The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on the web, but WiFi Calling does not kick in.

I am baffled. We have 2 other (cheap) phones that it works fine on, as well as it working on the old Android 9 Samsung.

Does Smarty have to flick a switch like Samsung used to?
Thank you

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-07-2024

    HarryWh_2819907 A quick Google search shows that people have the same problem n other networks too e.g. BT mobile

    • HarryWh_2819907's avatar
      HarryWh_2819907
      SMARTY Maverick
      25-07-2024

      I had seen that, but the G13 works fine with other networks, and other phones work fine with SMARTY

  • HarryWh_2819907's avatar
    HarryWh_2819907
    SMARTY Maverick
    26-07-2024

    For the first time in almost a month, it has started with WiFi calling today...

    Why not yesterday or the weeks before🤔

    • MSF's avatar
      MSF
      SMARTY Guru
      26-07-2024

      HarryWh_2819907 Perhaps the phone realised that you were unhappy and feared that you might banish it. As a result, it decided to get its act together.🤣