Forum Discussion

JOHNBLA_1983654's avatar
JOHNBLA_1983654
SMARTY Pioneer
29-07-2024

Monthly payments

I wish to advise you of change of bank details

unable to log in cannot reset password

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    29-07-2024

    JOHNBLA_1983654 This is the Community Forum and so you are not writing to Smarty staff here. We cannot access your account details.

    If you are having problems, you will need to have a web chat with Smarty Support Team. I daresay that they will be able to take you through security and reset your account if necessary.

    Before doing that, have you cleared the cache in your browser?