Forum Discussion

Natalie_1518331's avatar
Natalie_1518331
SMARTY Pioneer
26-04-2023

Money Saving Expert 50GB for £8

Hi, looking to transfer to this deal, but I’m an existing customer.  Is there a way to do this without getting new SIM etc?

8 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-04-2023

    It's always best to have a web chat with Support team Natalie_1518331 and Perky 

  • Perky's avatar
    Perky
    SMARTY Maverick
    26-04-2023

    Just tried it and it looks like it worked ❤️

  • Perky's avatar
    Perky
    SMARTY Maverick
    26-04-2023

    When i logged out of my dashboard and checked again, i noticed this deal which i havent seen before. it would be more suitable.

    Do you know if this is available to existing users?

     

  • Perky's avatar
    Perky
    SMARTY Maverick
    26-04-2023

    OK. thanks for your reply ❤️ 

  • Perky's avatar
    Perky
    SMARTY Maverick
    26-04-2023

    Hi.

    I'm currently on £20 unlimited. I really need to keep unlimited as my usage is 130gpm.

    MSE has unlimited advertised at £16pm but it's not showing up for me when I go to swap, so as I'm existing will I not be able to swap either?

    If so, will I be able to swap to 3 direct via fonehouse ... see pic attached?

    Given SMARTY are using 3, will they be open to swapping me to the cheaper tariff rather than lose me? I've been with the for a year and I'm loyal, just penniless 😞 and £4 makes a difference to me.

     

     

     

     

     

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      26-04-2023

      I'd imagine that despite your loyalty to SMARTY over the past 12-months, you'll need to switch to save £4/month Perky.

      Hope your fonehouse switch to Three UK goes smoothly - good luck Perky.

    • Natalie_1518331's avatar
      Natalie_1518331
      SMARTY Pioneer
      26-04-2023

      I managed to swap to this deal using the online chat 😁