Forum Discussion

Fyreloris's avatar
Fyreloris
SMARTY Pioneer
27-06-2024

Low speed after moving address

Ive been a happy user of smarty for a handful of months now with no problems. In my previous location I would get upto 10 megabits according to speedtest, but for the couple of days since I moved my speeds have been topping out at 0.3 megabits. I am losing my mind. Any suggestions would be greatly appreciated.

4 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    28-06-2024

    Sounds like Three UK network coverage at your new address isn't great, Fyreloris

    Check real-world coverage online at https://mastdata.com, which has information for many locations in the UK. 

    • Fyreloris's avatar
      Fyreloris
      SMARTY Pioneer
      28-06-2024

      Mastdata says my street should have excellent coverage on the three network

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        28-06-2024

        Okay, perhaps the local cell tower doesn't have enough capacity to handle the number of users on the Three UK network at your new address, Fyreloris