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Lost sim
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No SIM that works,lost ported number.
- The app says the number has ported over, but the SIM shows no recognised number,so the phone doesn't work.
2 Replies
GlendaK_2729310 Are you sure that you have put the activated sim in the phone and not any bonus one that you received at the same time?
This is the community forum, we are also customers, we don’t work for smarty.
See here what to do :
https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
