Forum Discussion

4 Replies

  • IanHarr_3454110's avatar
    IanHarr_3454110
    SMARTY Rookie
    02-07-2025

    I don’t want a new sim just my sim password please

    • MSF's avatar
      MSF
      SMARTY Guru
      02-07-2025

      IanHarr_3454110 We cannot access your account because we are Forum members and not Smarty staff, so we don't know your password. Is there nowhere to click for forgotten password so that you can reset it? Usually this would be at log in on the web page.

  • IanHarr_3454110's avatar
    IanHarr_3454110
    SMARTY Rookie
    02-07-2025

    Can you tell me what my new sim password is please

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    18-10-2024

    So click the 'Forgot password?' link on the login screen, log in via the email link, then go to this link to request a new SIM.