Forum Discussion

Chalkychap's avatar
Chalkychap
SMARTY Trendsetter
16-02-2023

Looking for your "Out of plan" usage?

Hello,

I've got the SMARTY app for iOS, and I'm wondering if anyone else has this problem?

In the app, when I goto "History" and use the Looking for your "Out of plan" usage? option, it doesn't seem to work - none are shown.
Using the SMARTY online dashboard, I can see my out-of-plan charges.

Thank you.

Dashboard

11 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-02-2023

     

    Hello Chalkychap . I have just checked this on my phone. If I look at my Dashboard in the App, there are three vertically stacked 'tabs'. Pink Data Add-on, Blue Account Balance and then Black current Smarty plan. This is on an iPhone running latest iOS.

    Hope this helps 

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      16-02-2023

      Thanks MSF - but what do you see when you look at "History" (not Dashboard) option? 

      This is where I have the option to see my out-of-plan usage. 

      • MSF's avatar
        MSF
        SMARTY Guru
        16-02-2023

        Okay Chalkychap . When I follow 'History", it merely shows my current data, calls and sms usage. Below is a link titled "Looking for your 'out-of-plan usage? which then shows any such usage during the current month.